BLOCK EXCEPTION
Saving money on service costs

Due to changes in European legislation block exemption means that your manufacturers warranty will not be made invalid if you bring your cat to us for servicing. Blackhorse Service Station will service your vehicle in accordance with the manufacturer's specification using genuine parts.
IMPORTANT INFORMATION CONCERNING BLOCK EXEMPTION
In October 2003 European Union legislation affecting the motor trade came into force. Its full title is 'Block Exemption Regulations 1400/2002' (in short 'BER').

This legislation changes the way cars may be serviced and repaired and gives motorists a lot more freedom in their decision as to who should look after their cars.

Before BER, it was very difficult to have cars, which were still covered by the manufacturer's warranty, serviced anywhere except a franchised dealer. Now motorists can use any garage of their choice to service their cars without invaliding the manufacturer's warranty.*
The latest revision of the BER introduces four 'freedoms' that are aimed at safeguarding free competition in the entire market for vehicle spare parts, service and repair. They affect the way in which the parts distributor can act in the market.

1. Freedom for a franchised dealer and/or an 'authorised repairer' to purchase up to 70% of their purchases of 'original spare parts' and 'matching quality' spare parts from independent market operators of their choice.
This means: Parts Factors can supply parts of appropriate quality to Dealers and Authorised repairers without the Vehicle Manufacturer/Assembler using dealer/repairer contracts or other means to prevent them.

2. The freedom for parts manufacturers/suppliers to sell their OE-components without restrictions into independent wholesalers or independent repairers.
This means: Parts manufacturers can no longer be forced by their 'OE' contract to limit supply of certain parts to the Vehicle Manufacturer/Assembler. The end of the 'tied parts' arrangements.

3. The freedom for parts manufacturers/suppliers to brand their 'original equipment parts' with their own logo.
This means: Motorists and garages will be able to identify the manufacturers of a component when it is removed from a vehicle and source its replacement from any distributor of the part. They will no longer feel that they 'have' to go to a dealer for a part.

4. An extension of the obligation on vehicle assemblers to pass on technical information to operators in the independent aftermarket. This information includes, for instance: Access to electronic systems for controlling the vehicle's operation. Right of "reprogramming" information to correct maladjustment.
This means: Anyone with a legitimate need for technical information - parts manufacturers - remanufactures - distributors - factors - garages - technical publishers - security companies - will have the right of access to it in a usable form and at a reasonable cost (the same cost as charged to anyone within the VAs network) The new BER also introduces certain definitions of importance to the independent aftermarket.

There is a new definition of 'original spare parts' and 'matching quality parts' that is based on the quality of the component. This definition can be used:

• Where parts used are of the same quality as the component used for the assembly of a motor vehicle.
• Where the parts used are of the same specifications and production standards as those used by the Vehicle Assemblers.
• Where parts manufacturers/suppliers are able to issue a quality (self-)certification.
• Parts produced directly by the vehicle assembler.
• Components produced by the OE-supplier and branded with the logo(s) of the vehicle manufacturer and the parts manufacturer/ supplier;
• Technically identical parts produced by the parts supplier, branded with his own logo and sold to the independent aftermarket.
• Spare parts of 'matching quality' identifies parts in the following way:

'Spare parts made by any undertaking which can certify at any moment that the parts in question match the quality of the components which are or were used for the assembly of the motor vehicles in question'.

An interesting point is that if the vehicle manufacturer himself offers spare parts of differing quality (e.g. an 'economy' line), he cannot prohibit its contractual partners (i.e. dealers and authorised repairers) from buying spare parts of the same quality from the independent market.

The BER also covers service and maintenance during the warranty period and prohibits vehicle manufacturers' warranties from including conditions requiring that: All normal maintenance be provided within the vehicle maker' network. All parts used must be the VA's "original spare parts"

The European Commission declared that such clauses in a warranty document would represent 'an unjustified restriction for the consumer!'
Independent repairers CAN carry out normal maintenance and repair services during a vehicle's warranty period without invalidating the VA's warranty conditions. With two provisos...

Provided: that the service is in accordance with the VA's servicing schedules and is recorded as such. And…Provided: that the parts used are of 'appropriate quality' and are recorded as such.

Don't forget, the new BER helps parts distributors, independent garages and motorists.
Note: This information is intended to introduce the interested parties to the topic of BER. It should not be taken as a definition of the law or proposed laws. Whilst every care has been taken Parr can accept no liability for any event arising from its use. Further details can be found at http://www.berr.gov.uk/consumers/fact-sheets/page38070.html
CONTACT US

Blackhorse Service Station
2-10 Woodside Green
Croydon
SE25 5DT

T: 0208 654 3126
E: garage@blackhorseservicestation.com

Monday to Friday, 8:30 am - 5:00 pm.
Saturday, 10:00 am - 1:00 pm
Sundays and public holidays - CLOSED.
BOOKING REQUEST

This field must contain Alpha Numeric characters
This field must contain Alpha Numeric characters
This field must contain Alpha Numeric characters
You must choose a car from the dropdown
This field must contain your car reg number
You must enter in a date.
Your request was successfully sent. Please check your spam folder for your email, it sometimes goes in there.×
Opps! Some went wrong... Your submission did not go through :-(×
TRUSTED BY

We are proud to be part of and trusted by the Retail Motor Industry Federation (RMI), Autocare, Trust my Garage & a VOSA approved MOT Testing station
Stacks Image 195259
Stacks Image 195262
Stacks Image 195265
Stacks Image 195268